Thank you for shopping at Ovihams.com! We are committed to providing a smooth and transparent shipping experience. This policy outlines our shipping practices and procedures.

*I. Order Processing:*

* *Processing Time:* Orders are typically processed within 1-2 business days. Processing includes order verification, quality checks, and packaging. Business days are Monday-Friday, excluding holidays. Please note that processing time can be longer during peak seasons or promotional periods.
* *Order Confirmation:* Once your order is placed, you will receive an order confirmation email. A shipping confirmation email with tracking information will be sent as soon as your order ships.

*II. Shipping Rates & Methods:*

* *Shipping Costs:* Shipping costs are calculated based on the weight and dimensions of your order, as well as your chosen shipping method. You can view the shipping costs at checkout before completing your purchase.
* *Shipping Methods:* We offer the following shipping methods within [list areas you ship to, e.g., India]:
* Standard Shipping: [Estimated delivery time, e.g., 3-7 business days]
* Express Shipping: [Estimated delivery time, e.g., 1-3 business days]
* *Free Shipping:* We offer free standard shipping on orders over ₹[amount].
* *International Shipping:* We currently do not offer international shipping.

*III. Shipping Times & Delivery:*

* *Estimated Delivery Time:* Estimated delivery times are provided at checkout and are based on the carrier’s estimates. While we strive to meet these estimates, actual delivery times may vary due to factors outside of our control, such as carrier delays, weather conditions, or unforeseen circumstances.
* *Tracking Information:* Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website. You can also access tracking information through your Ovihams.com account.
* *Delivery Issues:* If you experience any issues with delivery, such as delays, lost packages, or damaged goods, please contact us immediately at [email address or phone number]. We will work with the carrier to resolve the issue as quickly as possible.
* *Delivery Attempts:* The carrier will make [number] attempts to deliver your package. If delivery is unsuccessful after [number] attempts, the package may be returned to us. In such cases, we will contact you to arrange for reshipment or a refund.

*IV. Shipping Restrictions:*